Pricing
Clear starting points with written quotes.
Simple starting points with room to quote properly based on users, devices, sites, support scope, equipment, retail purchases, rental/use options, and project requirements.
Break/Fix
Omega
From JMD $3,500/hr / approx. USD $22/hr
Pay-per-issue support for businesses that need help only when something goes wrong.
- Remote support billed hourly
- Onsite visits from JMD $7,500 minimum / approx. USD $48 minimum
- No monthly maintenance commitment
Basic Managed
Beta
Starting from JMD $19,500/month / approx. USD $124/month
Basic monthly support for businesses that need email management with optional add-ons.
- Email management
- Password resets and user changes
- Outlook/mobile support
- MFA and basic troubleshooting
Standard
Alpha
Custom Quote
Standard managed support for clients needing email, backup, remote support, security checks, and network management.
- Email + backup + remote support
- Basic security checks
- Network management by scope
Premium
Prime
Custom Quote
Premium support for clients needing priority support, onsite allowance, monthly reviews, POS/CCTV options, and equipment solutions.
- Everything in Alpha by scope
- Priority support options
- Monthly review/report
One-time setup options:
Business email setup starts from JMD $45,000 / approx. USD $286. Backup setup, laptop/desktop repairs, tablet repairs, custom PC builds, CCTV, POS, network, and website/digital work are quoted based on scope.
Business email setup starts from JMD $45,000 / approx. USD $286. Backup setup, laptop/desktop repairs, tablet repairs, custom PC builds, CCTV, POS, network, and website/digital work are quoted based on scope.
Retail and equipment options:
Equipment can be purchased outright, rented monthly where available, or quoted with a buyout option.
Equipment can be purchased outright, rented monthly where available, or quoted with a buyout option.
USD prices are approximate and shown for international comparison only. Final billing is confirmed in JMD unless otherwise agreed in writing.
