Business IT support • Repairs • PC Builds • Email • Backup • CCTV • Remote Support • Equipment
About / Team

Meet the people behind Prime Tier Technology.

Prime Tier Technology is a growing Jamaican technology business based in Kingston, St Andrew, built to support small and growing organizations with practical IT services, managed support, equipment solutions, and technology retail options.

Oshane Walker, Founder of Prime Tier Technology
Founder / IT Support Lead

Oshane Walker

Prime Tier Technology was created to give small and growing businesses access to practical, reliable, and professional technology support without needing a full internal IT department.

Oshane leads client onboarding, service coordination, email management, remote support, backup planning, CCTV/POS support coordination, equipment guidance, documentation, and follow-up support.

Email & Microsoft 365 Support
Remote & Onsite IT Support
Backup & Device Support
CCTV, POS & Equipment Coordination

What Prime Tier Technology Stands For

We do not just hand you equipment and watch you go; we maintain, support, and help protect your business technology.

Practical Support

Clear help for everyday business technology issues, not confusing technical talk.

Reliable Follow-Up

Support does not stop after setup. Clients receive guidance, checks, and follow-up by scope.

Professional Documentation

Onboarding, handover notes, device records, and support details are handled properly.

Growth Ready

Services are structured to grow with each client’s business, devices, users, and locations.

How We Help

Prime Tier Technology supports clients through managed services, remote support, onsite support by appointment, and technology equipment options.

Who We Are

Prime Tier Technology provides business-focused IT support for companies that need reliable help with email, backup, remote support, general IT, CCTV/camera systems, equipment, and technology setup.

  • Managed IT support
  • Email and backup services
  • Remote and onsite assistance
  • Technology equipment sales/rental options

How We Work

We help clients avoid downtime, protect important files, support their staff, document their systems, and make better technology decisions.

  • Fast practical support
  • Clear setup documentation
  • Flexible monthly or break/fix options
  • Support that grows with the business

Service Delivery

Clients receive practical, organized, and documented support designed to keep business technology working smoothly and reduce avoidable downtime.

  • Email and Microsoft 365 assistance
  • Backup and device support coordination
  • CCTV, POS, and equipment support by scope
  • Clear communication from request to completion

Coming Soon

Future services that will be added as Prime Tier Technology continues to grow.

Cloud Server Management

Coming Soon

Future cloud server support and management services.

🛡

Cybersecurity Awareness Training

Coming Soon

Future staff training to help clients reduce email, password, and phishing risks.

🧾

PrimePOS System

Coming Soon

Future business system/POS solution for retail, restaurant, and supermarket workflows.

WhatsApp Prime Tier